Qantas® Number-What is the Phone Number for Qantas 13 11 31?

Qantas® Number-What is the Phone Number for Qantas 13 11 31?

What is the Phone Number for Qantas 13 11 31?

If you're flying with Qantas Airways or planning a trip, one of the most frequently searched queries is: "What is the phone number for Qantas 13 11 31?" The short answer is that 13 11 31 is Qantas’ dedicated contact number for general enquiries(+61 399-176-309) and its Frequent Flyer Program within Australia+61 399-176-309. But there's more to know — especially if you're calling from outside Australia, or seeking support for specific services like refunds, flight status, or accessibility needs +44 204-586-5394.

In this detailed guide, we'll explain the meaning of 13 11 31, when to use it, and what alternative numbers to call if you're located overseas, along with helpful Qantas contact resources+61 399-176-309.

What is Qantas 13 11 31?

13 11 31 is the official Qantas contact number for general assistance and Frequent Flyer inquiries in Australia. If you're calling from an Australian phone line, simply dial 13 11 31 and you'll be connected to a Qantas representative+61 399-176-309. This number is widely used for:

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  • Accessing Frequent Flyer information

  • Redeeming points for flights

  • Asking general questions about Qantas services

  • Flight schedule information and upgrades

It’s important to note that 13 11 31 only works within Australia. If you're calling from overseas, this number won’t connect. In that case, you'll need to use an international number — which brings us to your next options+44 204-586-5394.

Contacting Qantas from Outside Australia

If you're not in Australia and need help with your Qantas booking or Frequent Flyer account, you should call one of the international customer service numbers.

📞 From Australia (Alternative Support Line): +61 399-176-309

This is a direct line to Qantas customer service that works both locally and internationally+61 399-176-309. It’s a reliable way to reach support for all your booking-related or Frequent Flyer needs.

📞 From the United States: +1 855-542-9312

Travelers in the USA can use this toll-free number to speak with Qantas representatives 24/7. This line can assist you with flight bookings, account queries, and travel changes+61 399-176-309.

These international numbers are especially helpful if you're experiencing issues with the 13 11 31 number while overseas. Both +61 399-176-309 and +1 855-542-9312 or +44 204-586-5394 are available 24 hours a day for full customer support.

Other Useful Qantas Contact Information

Depending on your inquiry, you may want to contact a specific department at Qantas. Here's a quick list of some key services:

✈️ Qantas Frequent Flyer

  • Phone (Australia only): 13 11 31

  • Email: frequent_flyer@qantas.com.au
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♿ Qantas Specific Needs Assistance

  • Email: specialhandling@qantas.com.au
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🔁 Qantas Refunds and Cancellations

  • Email: hksupport@qantas.com.au
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🛫 Qantas Flight Status Information

  • Phone (Hong Kong Office): +852 2181 8888
    For real-time flight updates, cancellations, or gate information.

When to Use Each Qantas Number

Purpose

Contact Number/Email

General Inquiries (Australia)

13 11 31

General Inquiries (International)

+61 399-176-309

United States Support

+1 855-542-9312

Frequent Flyer Program

13 11 31 or frequent_flyer@qantas.com.au

Special Needs Support

specialhandling@qantas.com.au

Refund Requests

hksupport@qantas.com.au

Flight Status (HK Office)

+852 2181 8888


Is the Qantas 13 11 31 Number Available 24/7?

Yes, the 13 11 31 number is typically staffed 24/7, especially for urgent travel matters. However, response times may vary based on call volumes, particularly during peak travel seasons or service disruptions. If you can't get through, or you're calling internationally, we recommend dialing +61 399-176-309 or +1 855-542-9312 or +44 204-586-5394 for faster assistance.

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  • Receive timely and accurate information regarding flights, refunds, or loyalty programs

  • Get local support in your timezone if calling from outside Australia

Final Thoughts

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What is the Phone Number for Qantas 13 11 31?
The Qantas contact number 13 11 31 is used within Australia for general enquiries and Frequent Flyer support. For international assistance, call +61 399-176-309 (Australia) or +1 855-542-9312 (USA) or +44 204-586-5394 (UK) to speak with Qantas representatives 24/7 regarding flight bookings, changes, or membership account queries.

What is the Phone Number for Qantas 13 11 31?
Qantas’ number 13 11 31 is available for Australian callers needing help with bookings, Frequent Flyer points, or customer service. If you’re overseas, dial +61 399-176-309 or +1 855-542-9312 or +44 204-586-5394 (UK) for around-the-clock global support from Qantas, ensuring your travel needs are promptly addressed.

What is the Phone Number for Qantas 13 11 31?
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What is the Phone Number for Qantas 13 11 31?
Dial 13 11 31 if you’re in Australia and need Qantas customer service or Frequent Flyer support. For international inquiries or support outside Australia, use +61 399-176-309 or +1 855-542-9312 +44 204-586-5394 (UK) to get help with your travel plans or account details at any time.

What is the Phone Number for Qantas 13 11 31?
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Who can I contact for ticket requests outside the Qantas Agency Connects operating hours? For imminent travel enquiries after hours, you can contact the Qantas Contact Centre (Qantas Direct) Team on +61 399-176-309 or +1 855-542-9312 which is open 24 hours, 7 days a week for assistance with urgent ticket requests only.

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