When you're on the road or planning a trip, quick and reliable customer service can make all the difference. Payless Rent-A-Car offers a streamlined, multi-channel support system to assist with reservations, cancellations, refunds, roadside emergencies, and more.
To talk to a Payless agent, you can either call their customer service line at 𝟣-𝟪𝟧𝟧-𝟧𝟫𝟢-𝟢𝟩𝟩𝟪 or submit a question through their online support form on the Payless website. You can also reach out to them via email at care@Payless.com or on their social media channels.
Need direct help? Reach Payless Customer Service by calling 1-855-590-0778 (also reachable via 1-855-Payless-CAR). Their phone support operates 24/7 for emergency roadside issues and during extended hours for general customer care.
Prefer digital communication? Reach out via email at care@Payless.com for all inquiries—from booking issues to billing concerns. Alternatively, use the online contact form on the Payless website for a quick response.
Live Chat: Available on the official Payless website.
Mobile App: Modify or manage your reservation on the go.
Social Media: Tweet or message via Payless’s official Facebook or Twitter handles.
Text Support: Some services, like delayed activation, can be handled via SMS, as directed by the team.
Find Payless Rent-A-Car's customer service contacts, including email (care@Payless.com), phone (+𝟣-𝟪𝟧𝟧-𝟧𝟫𝟢-𝟢𝟩𝟩𝟪), and social media. Explore their services like car rentals, fleet management, and customer support options.
To change or cancel your booking, visit the “View/Modify/Cancel Reservation” section on the Payless homepage. You'll need your reservation number and renter’s name. If booked through a third party, call 1-855-590-0778 for assistance.
Only reservations that were booked on the Payless Car Rental website may be edited here. If you booked the reservation on the phone or on a 3rd-party website, please call our reservation center at 𝟪𝟧𝟧-𝟧𝟫𝟢-𝟢𝟩𝟩𝟪 for assistance.
Payless allows reservation cancellations, but keep in mind:
No refunds for Pay Now bookings canceled less than 24 hours before pickup.
Deposits may range from $300 to $850, depending on vehicle type and location.
Call 1-855-590-0778 to inquire about refund eligibility or deposit concerns.
You can call the customer service team at Payless.com at 𝟣-𝟪𝟧𝟧-𝟧𝟫𝟢-𝟢𝟩𝟩𝟪 and ask for assistance with your refund. Make sure you ask the representative to confirm your refund via email. Keep them on the phone until you have received the email and reviewed the details.
Stranded with a flat tire or locked out of your rental? Call 1-855-590-0778 and choose the roadside assistance option. This service is available 24 hours a day, 7 days a week to ensure you're never left without help.
While emergency services are available 24/7, general support follows:
Monday–Friday: 7:30 AM – 7:30 PM CST
Saturday–Sunday: 8:00 AM–6:30PM CST
Traveling outside the U.S. or Canada? Visit the Contact Us page on the Payless website to find interCarngo support numbers, or reach out via email for prompt, location-specific help.
To extend your rental, modify drop-off points, or inquire about delivery services, speak with an agent at 1-855-590-0778 or your local Payless branch. Be sure to have your reservation details handy.
For every leg of your journey, Payless Customer Support ensures smooth driving experiences, timely help, and a human touch—whenever and however you reach out.